Refund policy

Woven Weekend Return Policy

Return Window

We have a 14-day return policy, which means you have 14 days from the date your order is marked as delivered to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, contact us at wovenweekend@gmail.com. If your return is accepted, we’ll send you a return shipping label along with instructions for sending your package.

Items sent back to us without first requesting a return will not be accepted.

We offer free return shipping on your first return for each order. If you choose to return additional items from the same order at a later time, you’ll be responsible for those return shipping costs.

Exchanges

Need a different size, print, or style? We’re happy to offer free shipping on all exchanges.

Just contact us within 14 days of delivery, and we’ll help you find the right fit.

Store Credit or Refunds

Once we receive and inspect your return, we’ll let you know if it’s approved. You’ll have the option to choose:

• A refund to your original payment method, or
• Store credit (issued as a digital gift card you can use anytime — no expiration)

Refunds typically appear within 10 business days. Store credit is issued as soon as your return is approved.

If more than 14 business days have passed, reach out to us at wovenweekend@gmail.com.

Sale Items

Items purchased using discounts or promotions will be refunded at the price paid at checkout, including any applied discounts.

Damages or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us right away so we can make it right.

Non-returnable Items

We do not accept returns on:

• Worn or washed items
• Custom sizes
• Gift cards
• “Last Call” clearance items

If you’re unsure whether your item qualifies, just email us!

Gifts and No Receipt Returns

If you received a Woven Weekend item as a gift or don’t have a receipt or proof of purchase, don’t worry! You can still request an exchange or store credit as long as the item meets our return criteria (unworn, unused, with tags, and in original packaging).

Please contact us at wovenweekend@gmail.com to start the process. Since we can’t verify the original purchase, refunds to the original payment method are not available in these cases.